Comments on: Adobe Creative Suite 4 is far from meeting user expectations? http://garmahis.com/reviews/adobe-creative-suite-4-is-far-from-meeting-user-expectations/ tips, tuts, reviews Sun, 05 Sep 2010 15:55:49 -0400 http://wordpress.org/?v=2.9.2 hourly 1 By: Rick Littrell http://garmahis.com/reviews/adobe-creative-suite-4-is-far-from-meeting-user-expectations/comment-page-1/#comment-1850 Rick Littrell Fri, 10 Oct 2008 19:38:35 +0000 http://garmahis.com/?p=104#comment-1850 I disagree with you about the lack of attention that Adobe has towards user feedback. I personally know several in the organization that listen intently to what users have to say. That said, building software as complex as CS4 does create the opportunity for “unwanted features” (that some would call bugs. It happens, and as a software developer in past lives, you list them all, then put a priority on them (after you can replicate them in r&d, which is not always possible), then determine what it would take to fix and is it worth it. The reality is…NO SOFTWARE IS PERFECT, and NO developer does everything that is requested. Just not possible or practical. I think they did a good job, without my having hands on experience with the next version. Only when I do get that chance, will I be able to discuss stability of product and value of final functionality. Thanks for taking the time to post your blog and I look forward to meeting you sometime on my next trip to Toronto. I disagree with you about the lack of attention that Adobe has towards user feedback. I personally know several in the organization that listen intently to what users have to say. That said, building software as complex as CS4 does create the opportunity for “unwanted features” (that some would call bugs. It happens, and as a software developer in past lives, you list them all, then put a priority on them (after you can replicate them in r&d, which is not always possible), then determine what it would take to fix and is it worth it. The reality is…NO SOFTWARE IS PERFECT, and NO developer does everything that is requested. Just not possible or practical. I think they did a good job, without my having hands on experience with the next version. Only when I do get that chance, will I be able to discuss stability of product and value of final functionality.

Thanks for taking the time to post your blog and I look forward to meeting you sometime on my next trip to Toronto.

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